The elderly, physically disabled indivduals, persons with a psychological handicap, etc.
Administrative procedure
Guidelines – applying for, or receiving the service
You may contact the municiplaity for assistance in applying for day help, or you may ask others to do this if required. If another person applies on your behalf, he or she must present a power of attorney signed by you.
Appendix/supplement
You must attach a power of attorney if someone makes an application on your behalf.
Administrative procedure
The municipality will obtain the information necessary to determine the application. A decision will then be made. Normally you will receive a reason at the same time. You will always be given a reason if there are grounds to believe that you may not be satisfied with the decision. If a reason is not given, you may then contact the municipality within the time limit for any appeal.
Administration time
The municipality will consider the application at the earliest opportunity. If the matter cannot be determined within one month, you will receive written information with the reason for this. At the same time you will be informed when a decision is expected to be made.
Possibilities to appeal; procedure
If you are not satisfied with the decision, you may appeal to the municipality within three weeks of having received the decision. Explain why you are not satisfied and why you feel that the decision should be changed. If you need advice, you may contact the municipality. If the municipality upholds its decision, the matter will be sent to the county governor, who will decide whether the appeal shall be allowed.
